Happier Spotlight: We Love User Feedback

joshd-happier-momentWe love to get email here at Happier. (Well, email from our users. Not so much the email from the stranded Nigerian princes who would like us to wire them some money.) We love it when you just write in to tell us how much you love Happier, of course, but we also love to hear your questions and ideas and even complaints—it’s all part of how we figure out the best ways to keep making Happier awesome.

Meet Josh Dotter—he took the time to write us a really thoughtful email about his Happier experience. Here’s an excerpt from Josh’s mail:

First, I want to tell you I absolutely love the community that has been built through your app. It is by far the most uplifting social media I’ve used. I’ve never used Facebook, and I loved Twitter. However I hardly ever touch it anymore b/c Happier draws me in so deeply. I found the app through Twitter, I follow Life is Good and I believe they promoted your story.

I would love to share some thoughts about my experience. In the beginning I loved the app but thought there wasn’t near enough users. Man was I wrong. It just took a diligent effort to friend as many people as I could in the beginning. Now I find myself following each request and still reaching out to new faces I see. In the name of spreading joy more than anything, and making myself open to their joy as well.

Josh went on to suggest a number of possible functionality enhancements, all of which were great ideas. But when I contacted him to ask if it’d be okay to feature his email on the blog, he rushed to tell me that he hoped his suggestions came across as just that, suggestions, and not complaints. [At this point let's just pause and agree that Happier users are pretty much the nicest people in the world. It's a fact.] I reassured him that we love suggestions and not to worry at all. His entire email—the praise and the suggestions—was awesome. We appreciate you, Josh! Thanks so much for reaching out!

Do you have feedback, ideas, or anything else you want to share with us? You can always reach us at team@happier.com, and we are always happier when we hear from you!

Android, meet Happier!

Well, first, Happier, meet Tony, who is one of our awesome developers and who has some pretty great news to share today:

This is Tony. Like all of us at Happier he loves giraffes. A lot.

Hi Happier community!

Today marks the first day that you can officially download Happier from the Play Store, and boy does it feel good!

While you may not be able to take your favorite course on the go yet, you can collect and share your happy moments and stay connected with our awesome community that makes Happier what it is! We’ve spent a good deal of time making sure all of the basics are there, so you’ll be able to do things like keep up to date with your friends, browse featured moments, and smile and comment at the things that made your day just that much brighter.

 Of course, with all new apps, there are going to be some small issues that have slipped through the testing cracks, but we’ll be keeping a close ear to the ground and make sure that the Happier for Android becomes the app that we would all want it to be! (We are always really excited to hear from you — yes, even when it’s to report a bug — so keep your feedback coming to team@happier.com.)

So what’s up next then? I’ll be working on search and notifications. Because these are quite big tasks, I can’t give you a shipping date yet but I promise they’ll be out soon! Once that’s done and we’ve added some of the community features our users love, I can start tackling courses and make sure that you can really get the full experience of Happier on Android!

Thanks everyone for being so patient with us on this and I’d love to give a big, huuuge thanks to everyone who joined as early beta testers. You guys were a great help and were absolutely fantastic at pointing out every little bug that I’d missed during the early stages of development.

Until next release!

Tony (and the rest of the very excited Happier team)

We moved! Welcome to Happier HQ v2.0

As the Happier community has grown by leaps and bounds, so has the Happier team. And our really stunning and spectacular office space just could not contain our awesomeness any more. Never being the kind of crew to shy away from an adventure, we embarked on a quest to find the perfect place to call home, Happier HQ v2.0 if you will. And last week we packed up our stuff (including 14 different giraffes and too many memories to count), put it all in a moving truck (ok, not the memories – those travel in our hearts) and moved about 0.5 miles across Boston to our new, happier home.

Screen Shot 2014-07-09 at 2.57.57 PMIt was no Oregon Trail, but our trek was no less harrowing and included two full truck loads of Happier stuff, one broken elevator due to overheating, and one team lunch (consumed on the floor with no chairs, plates or utensils). 

We are stoked to set up our new office, but more than that, we are most excited that this will be our first opportunity to truly create a space, that’s uniquely ours, together as a team. We’ll be retaining some of the elements that made the original Happier HQ “home”, but we’ll be creating new traditions, memories and of course happy moments along the way.

photo (37)Most of our bubble wrap was used to ensure that Petunia enjoyed a smooth, cross town ride to her new digs.

We’re not ready for the big reveal just yet, but we cannot wait to show you the new Happier HQ. We’ll be taking you on a grand tour when we’ve got it all set up in a way that makes us happierest. And for the foreseeable future you can find us at:

Happier HQ v2.0
123 South Street
5th Floor
Boston, MA 02111

Sent us a letter, we’d love to hear from you! But if efficiency is your game you can always reach us at team@happier.com.

 

 

Movin’ on up with Get Your Move On

Get Your Move On

You guys spoke. We listened. Our newest course in the Happier arsenal is a direct result of your feedback. Meet Get Your Move On. After the launch of resounding success Meditation Vacation, there was one piece of feedback we received time and time again:  more courses with Dave!

So Dave and Happier are together again to bring you Get Your Move On. This course combines walking and meditation, two habits which have been scientifically proven to help you be healthier and happier when practiced regularly. Each day of the course focuses on a theme that makes life more awesome. Gratitude, random acts of kindness and breaking out of your routine are just a few of the topics you’ll enjoy along this 7-day journey.  Each  day includes stories, real-life applications and mantras to bring these themes to life.

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We are beyond excited to share Get Your Move On with you all. While we may be somewhat biased, we think you’re going to LOVE it.  And as always, thanks for your awesome feedback on Everyday Grateful, Meditation Vacation and Yoga to Go.  Based on your feedback our team is learning and creating more exciting courses and content in the months ahead!  We cannot wait to hear your thoughts on our latest Happier creation. Enjoy!

 

A giant, grateful shout-out to our awesome users

happierhug[Image courtesy of Happier user John H.]

Needless to say, if you’re an active Happier user, you know that we had a looooooong weekend—our most catastrophic server issue ever took us offline for a couple of days (we don’t know about you, but it felt like several years to us, as we worked like crazy to fix it).

Everything is fine now, but for a little while there, it wasn’t. The team pulled together, the situation was resolved, but we knew that a system outage like that can make users grumpy… or downright angry… or even cause them to leave us altogether. That’s a bitter pill to swallow for any company, but when your business is happiness? Bummed doesn’t even describe the tip of the iceberg. We worried we were letting you down and you wouldn’t forgive us.

Well, it turns out we needn’t have worried, because the Happier community is even more awesome than we’d realized. (How is that even possible? We don’t know! You’re just that amazing!)

Users took to Twitter and Facebook to share happy moments while the app was unavailable. And the minute we were back up, you were there, ready to share in our happiness!

Check out Nataly’s relieved update and the outpouring of community happiness:
natk1natk2
(That was just all we could fit in a single screenshot, by the way; there were tons more comments just as kind and supportive. We were blown away by all of you, for real.)

And it didn’t stop there! Awesome user John H. made us the cool graphic at the head of this entry (while thanking us for our hard work), and plenty of other users weighed in to let us know you were just glad to be back with us. Here’s just a few of our favorites:

nataliez

denitaf

lorin

In short (well, okay, not all that short): Something unhappy happened, and you made it way more bearable. We thought the story here would be that we were down (we were) and we’re so sorry about it (we are!) and besides fixing things on our end, we’d have to do damage control. Instead you were all there to thank us for our hard work and to celebrate our community. You are the reason we do what we do, and the reason we love it. Thank you for making Happier a place that truly does make us happier, every single day.

Happier goes on The Doctors!

OK, no pretending needed, we’re pretty insanely awesomely excited that Happier will be part of the The Doctors episode today. A lot of people watch the show and we get a chance to share some of our tips for being happier with them? Awesome.

(In the Northeast we’re on at 2pm EST. To check your local channel listings, click here.)

Not only is this the first time Happier is on national TV but this was the first time I taped a segment for a national TV show. WHOA does a lot go into a really short 2-3 minute segment. I have a whole new degree of respect for the hundreds of people putting on The Doctors (and other similar shows).

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One of the fun parts of being on the show was picking out some orange outfits to wear. The producers asked me to bring 4-6 different options with me, which would be fine except I didn’t have 6 different orange pieces I could wear for the show. And since you guys know I wear something orange every single day, help to the rescue.

My dear friend is also an awesome stylist, so I asked her to help me find some awesome orange. I ended up wearing this dress she found and even a few of the doctors on the show commented how happy it looked on set!

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And funny thing about the dress: Because it had no belt they had to put my microphone charger pack behind my neck, taped to the top of my dress. About half way through the segment I felt something drop and there was my microphone pack, hanging down behind me. Lucky for me Travis, the doctor wearing scrubs, noticed it, gave a signal to pause taping, moved me off stage to get it fixed, and then walked me back to the right spot. What could have been a really stressful moment actually turned into a really awesome one when he gave me a hug and told me I was doing a good job. PHEW, because even though I am used to big audiences and lots of lights, nothing is quite like this.

(Here’s me, backstage, as they are putting the microphone stuff back together. One of the producers captured this shot.)

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If you have a chance to watch our segment, have fun and if you’re here because you saw us on The Doctors, welcome to Happier! We’re really psyched you’re here :) (And if you’re wondering where to get started, check out my Everyday Grateful Happier Course, which is the foundation of the happier life tips I shared on the show.)

 

Got Chaos? Send it to Happier.

The Happier team is working hard to bring you lots more Happier courses. But even superheroes (does it count if we’re self proclaimed super heroes?) need a little help from their friends. That’s you! And this is where you come in.

Oh awesome Happiers, your challenge, should you choose to accept it, is to show us your haphazard, most clutter-tastic, disorganized spaces. Yep, you heard that right. All Architectural Digest-ready spaces need not apply. And by all means, don’t clean up on account of us. The messier the better.

Send video or photos of your untidy spots to team@happier.com by May 14th.

Here are some ideas (potentially, we’re not judging) of disorganized spaces to get you started:

  • Refrigerator
  • Trunk of your car
  • Bathroom
  • Junk Drawer
  • Entryway
  • Nightstand
  • Desk
  • Kitchen

Grab your iPhone, shoot some home video (or take some photos) of your most chaotic areas, and if we use your footage or photos in our upcoming Organization Transformation course, you and a friend will get lifetime access to the course for free! Oh, and we’ll help you finally get those, umm… inefficient spots tidied up for you which should definitely make you happier.

Send your best err… worst to team@happier.com by May 14th to be considered.